Questions? We’ve got answers.

Search your destination and dates on our homepage, browse the results, and open any place that catches your eye. When you’re ready, review the full total and book right on the property page — no back-and-forth.

Yes, and it takes under a minute. An account lets you track bookings, save favorites, and message hosts directly — and keeps your details ready for next time.

At booking confirmation. For longer stays we may offer a split payment (deposit now, balance closer to arrival); you’ll see that option at checkout when it’s available.

We email your check-in instructions 48 hours before arrival, along with the host’s contact info and any property notes — Wi-Fi, parking, and the like.

No. You see the full total — rental, cleaning, and taxes — before you confirm. What’s at checkout is what you pay, and booking direct saves 15–20% versus third-party platforms.

All major credit and debit cards (Visa, Mastercard, American Express, Discover), processed securely through Stripe with end-to-end encryption.

Some homes ask for a refundable deposit at booking. When one applies, the amount and refund timeline are shown on the property page before you confirm.

Each property lists its own terms — flexible, moderate, or strict — on its page. Most offer a full refund when you cancel at least 30 days before check-in.

Date changes depend on the host’s calendar and cancellation policy. Message us or the host from your dashboard and we’ll do our best to make it work.

Start on our Become a Host page. Our team walks you through onboarding, professional photos, and pricing — usually you’re live and taking bookings within a week.

It’s Transparent 0%. Reach out to our host team at hosts@oasisvrental.com for the full breakdown.

We do. Our U.S.-based team fields guest questions and resolves issues, so you’re never the one on call at midnight.

We do. Our U.S.-based team fields guest questions and resolves issues, so you’re never the one on call at midnight.